Q: What is zardosi work, and how is it different from dabka?
A: Zardosi is heavier gold/silver metallic thread embroidery, while dabka uses coiled wire — Firdoz combines both for a denser, more traditional handcrafted finish than a single technique alone.
Q: Firdoz specifically mentions sleeve-length customisation — is that different from other sharara sets?
A: Most of our sharara sets offer general size customisation; Firdoz's listing calls out sleeve length specifically, so if that's a priority for you, mention it when requesting customisation.
Q: What does the "2-inch margin" mean exactly?
A: It's the specific growth allowance built into Firdoz's construction — roughly 2 inches of extra room so the outfit still fits comfortably as your child grows.
Q: Is Firdoz suitable for a smaller family function, not just a big wedding?
A: Yes — family functions are explicitly listed alongside weddings, Raksha Bandhan and Ganesh Chaturthi as suitable occasions.
What are your delivery timelines?
Delhi NCR receives orders within 24–48 hours. The rest of India follows in 5–7 working days, and we deliver worldwide within 10–18 working days.
Is customisation available?
Yes. Colour, size, and fit can be customised for any age group — each garment is made to fit your child, not the other way around.
Can we twin as a family?
Yes. Mother-daughter, mother-son, sister, and sibling twinning are all available, made in matching fabric and handwork.
How are measurements taken for a custom fit?
We offer a video call with our in-house stylist, designer, and master tailor, so every measurement is taken with precision before your garment is cut.
What fabric do you use?
Pure Mulmul lining and the finest fabrics we can source, chosen for how they feel against a child's skin, not just how they photograph.
Where are your garments made?
Entirely in-house, at our own manufacturing unit in Gurgaon, handcrafted by women artisans using authentic Indian heritage techniques.
Will the garment still fit as she grows?
Yes. Every piece is cut with extra margins built in, so it grows with your child rather than being outgrown in a season.
What sizes do you offer?
2–3 years through 14–15 years as standard — and beyond, on request, since we manufacture in-house.
Do you have matching accessories?
Yes. Explore Complete the Look for handpicked accessories to pair with this piece.
What is your returns and exchange policy?
As a small, intentional house working closely with our artisans, we do not accept returns. We're glad to offer an exchange for size issues.
What makes the handwork special?
Every embellishment is Indian handwork, finished with fine international pearls and materials.
What is the Klistel philosophy?
We are a women-led, design-led house — every piece is shaped by a design background and heritage craftsmanship, made to be treasured, not just worn.
