SHIPPING INFORMATION

WHEN DO WE DELIVER

All domestic orders will take about 3-5 days for delivery from the date of dispatch. International orders take a minimum of 7- 10 working days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.

TAXES & DUTIES

FOR INDIAN CUSTOMERS 

• Product Prices displayed are inclusive of all taxes and duties.

FOR INTERNATIONAL CUSTOMERS

Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival. For more information, please write to us on care@klistel.com.

There will be no exchange and no return on international orders.

IMPORTANT INFORMATION

We aim to dispatch all orders within 48 hours with the exception of sale periods where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched. 

For all deliveries, a porch or door delivery without signature may be done. This is in line with international standards of shipping. We do not necessarily require a signature for goods delivered, at which point responsibility for your purchased goods passes to You. If You have specified a third party recipient for delivery purposes (for example as a gift) then You accept that evidence of a porch delivery at the address given (or at that delivery address) is evidence of delivery and fulfilment by Us of Our obligation.